So it could be the access to this page via an incorrect link which caused the HTTP 404 error for the user. Worse still, your page may have been linked to another website. If you have deleted pages on your website, the search engines may have found and indexed it. Here are some checks to perform to resolve a 404 error: 1) Review the deleted pages
#404 NOT FOUND ERROR FIX FULL#
I suggest you contact your hosting service in order to contract a PrestaShop support plan.īefore you start using your administration panel and PrestaShop files, you must make a full backup of the database and its files. I do not recommend using this type of file unless you are familiar with its features and have sufficient technical knowledge. Many of these "common causes" are actually due to the.
#404 NOT FOUND ERROR FIX HOW TO#
We will now discuss the most common causes of this error, and how to correct it when it occurs in the administration panel or in the front office. Advanced diagnostics to correct HTTP 404 errors on your online storeįor a PrestaShop store owner, as I mentioned earlier, such an anomaly can be frustrating. If you are the website owner, contact your web host and request further information.Īn incident on the server may also be the cause of this 404 error. It is imperative to make sure that your computer is protected and that it does not contain viruses.ĥ) Contact the site owner to report the 404 error. If you are able to connect to the site via another device such as your mobile phone, clearing the cache and clearing cookies should easily solve the problem.ģ) Check the URL and make sure it is spelled correctly.Ĭheck spelling, hyphens, page extension, etc.Ĥ) Remove malware: some malware can cause a 404 error to occur. Press F5 to refresh the URL.Īn error may have occurred if the page wasn't loaded correctly.Ģ) Clear the browser cache and delete cookies. In any case, you should first perform these initial checks, as such an anomaly can often be resolved rather quickly.ġ) The first thing to do is to refresh the page. Later on, we will provide you with tips on how to carry out an advanced diagnosis. Here are some simple tips you can follow to try to solve this problem on your own. What steps should you take to resolve a HTTP 404 error? PrestaShop offers a custom 404 page by default: Remember that the 404 error page can be fully customized.
This message is usually displayed in black on a blank page. "The requested URL was not found on the server.".These messages may appear in different ways, but there are a few recurring words that will help you know if the accident occurred is one of them. Keep in mind that pages of this type can be completely modified by the domain's, which is also desirable because, in the event of an incident, we can offer our users an alternative so as to not abandon the website. This error message may appear in different ways on your computer.
How can I recognize the 404 error on my online store's website? In addition to the 404 error, there are other similar errors, such as the 500 errors, which we have discussed in another article in this blog. In other words, this means that there is no web page corresponding to the entered URL. This is a client-side incident which means either the page has been deleted or moved, and the URL has not been modified accordingly, or that you have misspelled the URL. The HTTP error 404, or more commonly called "404 error", means that the page you are trying to open could not be found on the server. The next time you see this "HTTP error" appear, you will know how to fix it, because you will have the knowledge to find a quick solution and thus keep sales going on your site. This is why it is important to determine exactly what the 404 error is, and how to resolve it if it appears on your online store's website. Therefore, this is a situation in which both the seller and the buyer miss out. These errors are detrimental to you as an online store manager, but they also prevent your customers from acquiring a product they wish to buy. The article will explain different types of 404 errors and how to correct them. Have you ever heard of "HTTP 404 errors"?ĭo you remember the day you were shopping online and when you clicked on a product, you were redirected to a page that displayed something like " 404 page not found"?
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